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Welcome toUrBrass customer service experience.

We excel in providing exceptional customer service and customized solutions.

Our experienced team is always available to address all your inquiries, from product specifics to personalized design requests.  

We take pride in bringing your unique ideas and selections to life with precision.

Whether you need a custom product design, a specific prototype, or particular handle options, we are dedicated to meeting your exact needs.  

Our responses are prompt, typically within 12 hours, and always by the next business day. For instant support, our 24/7 Live Chat is available at the bottom right of your screen.

At UrBrass, we do more than create products; we craft personalized experiences that bring your vision to reality.