Frequently Asked Questions
- Simply by contacting contact@urbrass.com
Well,you have to choose the variation, with or without rough in valve, and all parts needed for installation are included
- Yes, rough in valve and all parts needed for installation are included
- Bathroom drains are sold separately
- We, do offer a 30-day return
- 5 years warranty, and we provide any replacement parts needed
- By contacting us on contact@urbrass.com
- Yes, but please contact us before placing the order for the approval
- We do offer only real solid brass without any coloring or coating
Answer richtextWe exclusively utilize Free Express shipping with FedEx , DHL/UPS, as standard postal services lack an advanced tracking system. Our Express shipping not only ensures a swift delivery but also empowers you to precisely track the time of your package's delivery. This clarifies our choice to rely solely on the Express shipping method. You can track your order on our TRACK YOUR ORDER page.